About the Automotive Service Association
What Is ASA?
The Automotive Service Association (ASA) was founded in 1951 to help automotive shop owners statewide through resources, training, legislative representation, networking, communication efforts and more. Since our inception, our members have come to count on us to help them maintain the highest level of professionalism as their shops grow and change as new technology is introduced. We encourage all of our shops to strictly adhere to our Code of Ethics to ensure quality service to their customer.
The ASA-Connecticut is affiliated with the national ASA. ASA is the largest not-for-profit trade association of its kind serving automotive service professionals. ASA is dedicated to and governed by independent automotive service and repair professionals. ASA’s international membership base includes numerous affiliate, state and chapter groups from both the mechanical and collision repair segments of the automotive service industry.
The ASA-Connecticut Mission:
“Advancing professionalism and excellence in the automotive repair industry through education, representation, and member services.”
What ASA Means to the Consumer
When your vehicle is repaired by an Automotive Service Association (ASA) member-business, you can expect the following:
- An attentiveness to you, the customer. ASA members work to earn and keep your satisfaction and trust. An average of 78 percent of customers are repeat customers.
- Repairs and service backed by years of experience. The average ASA mechanical repair shop is 25 years old and 90 percent of ASA mechanical members are part of family-owned businesses. The average ASA collision repair shop is 35 years old and 88 percent of ASA collision members are part of family-owned businesses.
- Adherence to ASA’s Code of Ethics that outlines professional business practices.
- Accurate diagnosis and repairs. Past surveys have shown ASA members stay up-to-date with evolving vehicle technology by attending technical education classes.
- Access to information. By belonging to ASA, members have access to more than 35 association benefits, including the latest technical and management education, as well as regulatory information.